As of 10 Feb 2020, we have made some changes to our delivery service option. You will have the ability to choose from multiple couriers with more accurate (and hopefully cheaper) real time prices. We will still offer free shipping to Singapore (with min purchase of $40) and discounted shipping to Peninsular Malaysia addresses:
Shipping to Peninsular Malaysia Addresses
Free shipping for purchases above $90
Please allow 1 to 2 working days for us to process and ship your order. After item has been shipped, there will be a transit time before the package reaches your destination. All transit times will be listed at check out page.
If you would like to request for an urgent delivery, please email email@example.com, call or message +65 91061848. We will do our best to accommodate your request. There might be additional costs for urgent deliveries.
All our deliveries are shipped via courier. A tracking number for your shipment will be emailed to you after the courier has picked up the order. Please email us at firstname.lastname@example.org if you do not receive the tracking number in 2 working days.
For delivery to Malaysia addresses, customers are responsible for customs tax and duties incurred unless you choose to prepay via one of our shipping options. Failure to pay for taxes and duties will result in abandonment of shipment. We are unable to accept returns or exchanges in such cases. We are not able to change or redirect orders once items have been dispatched.
ITEMS BOUGHT ON SALE ARE FINAL AND CANNOT BE EXCHANGED.